Shipping policy
Processing Time All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Rates & Delivery Estimates We offer the following shipping options:
- Standard Domestic (US): 7-20 business days
- International: 15-35 business days
Shipping charges are calculated and displayed at checkout.
Shipment Confirmation & Order Tracking You will receive a shipment confirmation email with a tracking number once your order has shipped. Tracking may take 24-48 hours to update.
Customs, Duties & Taxes Iron Paw is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.
Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us at support@ironpawpets.com with your order number and photos of the damage. We will work to resolve the issue promptly.
Contact Us For any shipping questions, reach us at support@ironpawpets.com.